Good to know
Appointments
Please make your appointment early. You can make an appointment, or simply ask a question, every day, by phone +49-431-8811-200. When making an appointment, please let us know if you have a health issue that needs to be taken into consideration.
Cancellations
When you cannot make an appointment, please let us know early. Up to 24 hours before the beginning of your treatment we will gladly cancel your appointment at no charge; after that we reserve the right to charge the amount stated.
Preparation
Plan ahead, so you do not have to rush to make your appointed time. A warm shower or a trip to the sauna and the steam bath relaxes and cleanses the pores. Please avoid, if possible, substantial meals and alcoholic beverages prior to the treatment.
Massage-Therapists
We have male and female massage therapists. Let us know your preferences when making an appointment.
Bathrobes and towels
You will be provided with bathrobes and towels at our reception desk. We should like to affirm that appropriate swimwear is required for the pool area, whereas the sauna area is a nude area.
Sanctum - Prices
The entry fee for the Sanctum is included in all treatments of 90 minutes or more.
| Ticket | Entry fee |
|---|---|
| Day ticket | 25 EUR |
| Ten day ticket | 220 EUR |
Sanctum – A quiet haven
Being a quiet area, the Sanctum is for adults only. Children under the age of 16 are only admitted with an accompanying, adult guardian. Please turn your cell phones to silent mode.
